Orders arrive within 2-7 business days via Australian Post Standard Shipping

Express shipping is available for domestic deliveries in Australia. The order will arrive within 1-4 business days

All orders delivered in Australia have tracking number with Australian Post, which is provided to you

Please send us an email to hello@pateme.com.au

Yes, Please contract us via email at hello@pateme.com.au or send your inquiry so we can assist you further.

Yes. However we have no control over the process or additional charges associated with the delivery and importation of your order (package) into your country

We always aim for make sure our customers love our products, but if you do need to return an order, please email us directly and we'll take you through the process.